Phonic

Run voice/video surveys anywhere and extract insights fast with AI-powered analysis
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Start by opening Phonic, choosing a template, and launching your first study in minutes. Use more than twenty question formats—ratings, scales, screens, and open prompts—and drop in audio, image, or video stimuli to spark richer replies. Route people with branching and skip rules so each path reflects prior answers. Share a custom link, embed the form on your site, or trigger a site-intercept to catch visitors in the moment. Prefer phones, kiosks, or mobile? Run the same survey on iOS/Android, a tablet kiosk, or by phone, even without internet.

Day-to-day workflows fit naturally. Writers can test headlines or scripts by playing a clip and capturing short voice or video reactions, then send a follow-up only to respondents who hesitated. Product teams can show prototype images and ask task walk-throughs, sending power users down advanced branches. Engineers can gather API feedback by screening for language and role, then invite developers to record quick bug repros. Email a curated audience or post the link across social and web to reach targeted cohorts fast.

As responses roll in, Phonic stores everything in one place and does the heavy lifting. Auto-transcription turns speech into searchable text. AI groups themes, flags sentiment, and drafts bulleted summaries per question and per segment. Filter by branch, device, or source to compare cohorts. Mark highlights, tag moments, and compile clips that make findings easy to present. Structured metrics and unstructured media sit side-by-side, so you can pivot from charts to verbatims without switching tools. more

Review summary

Features

  • Voice and video responses
  • 20+ question types
  • Skip logic and branching
  • Stimuli support (audio, images, video)
  • Survey templates
  • Question library
  • Embeddable surveys
  • Custom survey URLs
  • Email distribution
  • Site intercept surveys
  • Online, mobile, kiosk, and phone surveys
  • Offline response collection
  • AI analysis and insights
  • Real-time data analysis tools
  • 360-degree feedback

How It’s Used

  • UX research with prototype stimuli and video feedback
  • Copy and script testing for writers using voice reactions
  • Product planning and prioritization with branched paths
  • Developer and API feedback from engineering audiences
  • Customer 360 feedback across teams and roles
  • Event field studies using offline and kiosk modes
  • Website visitor insights via site intercept prompts
  • Academic qualitative studies with rich media prompts
  • Customer support follow-ups through phone surveys
  • Marketing pre/post-campaign testing and sentiment tracking

Plans & Pricing

Starter

$36.00 per month

25 credits / mo
50 credits: $21 per Month billed Yearly ($35 per Month billed Monthly)
5 surveys / mo
Unlimited questions / survey
MP3/MP4 recording formats
Survey conditions, logic, randomization
AI response coding
Survey localization
Response translation
CSV or TXT data export
Bulk file download (up to 1 GB)
Showreel export
Qualtrics integration

Premium

$79.00 per month

200 credits / mo
50 credits: $15 per Month billed Yearly ($25 per Month billed Monthly)
Includes features of Starter plan, plus
Unlimited surveys / mo
Variable video bitrates
MP3/WAV/MP4 recording formats
Showreel export (no watermark)
Custom branded surveys
Embedded feedback
All survey platform integrations
Bulk file download (no size limit)

Business

$139.00 per month

200 credits / mo
2 users
50 credits: $15 per Month billed Yearly ($25 per Month billed Monthly)
Add user: $28 per Month billed Yearly ($39 per Month billed Monthly)
Includes features of Premium plan, plus
Multilingual surveys
API Access
Sharing and collaboration
Multilingual surveys
All speech analytics
Custom survey Javascript
Platform whitelabel

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